Terms of Service

Our Terms & Conditions

Read our Terms below to learn more about your rights and responsibilities as a Vacancyi user.

Last updated 12 November 2026

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1. About Vacancyi

Vacancyi is an independent information publishing and application assistance platform. We publish job, examination, admission, scholarship and related updates based on information available publicly, including official notices, public websites and other public sources. Optional assistance services are provided only within the scope requested and authorized by the applicant.

Vacancyi does not represent, act on behalf of, or imply affiliation, sponsorship or endorsement by any government department, employer, recruitment body, educational institution, certificate issuing authority or other entity mentioned in a listing. We are not the employer, recruiting authority, examination body or issuing authority for those listings. Names and references are used to identify the source or subject of the information.

2. Vacancy & Recruitment Information

Vacancyi provides information about vacancies, examinations, eligibility, important dates, application fees and related recruitment updates. We make reasonable efforts to keep information accurate and updated. However, recruitment authorities may change:

  • Vacancy details
  • Eligibility criteria
  • Application dates
  • Examination dates
  • Application fees
  • Selection procedures
  • Examination centres
  • Other recruitment conditions

Candidates should always verify important information from the relevant official recruitment notification or authority before applying. The final decision regarding eligibility, application acceptance, examination, result and selection belongs solely to the concerned recruitment authority.

Our listings and summaries are for information and convenience. They are not official notifications, offers of employment, eligibility determinations or assurances of an opportunity. Publicly available information may be incomplete, outdated or changed without notice, and a listing does not establish that an opportunity remains open. Always consult the original official notice and relevant authority before applying, paying a fee or relying on a deadline; official requirements and decisions prevail over our summaries.

3. Candidate Account

Some Platform features may require you to create an account. You agree to:

  • Provide accurate and complete information.
  • Keep your account information updated.
  • Keep your login credentials secure.
  • Not share your account with another person.
  • Immediately notify us of unauthorized access.

You are responsible for activity carried out through your account.

4. Candidate Information & Documents

Depending on the service you use, Vacancyi may require information such as:

  • Name, date of birth and contact details
  • Address
  • Educational qualifications
  • Category details
  • Photograph and signature
  • Certificates and identification details
  • Other information required for an application

You are responsible for ensuring that the information and documents submitted by you are accurate, complete, valid and genuine. Providing false, misleading, forged or fraudulent information or documents is strictly prohibited.

5. Assisted Application Service

Vacancyi may provide an optional assisted application service. If you choose this service, you may authorize Vacancyi's assisted application team to prepare and submit an application using the information and documents provided by you. Before submission, you may be required to review and confirm the application details.

By providing the required authorization, you confirm that:

  • The information provided by you is correct.
  • The documents provided by you are genuine.
  • You authorize Vacancyi to process the application on your behalf within the scope of the selected service.
  • You understand that Vacancyi does not decide your eligibility or selection.

6. Certiseva Application Assistance

Certiseva is an optional administrative assistance service for preparing and submitting applications for certificates or other documents requested by you. Vacancyi is not the issuing authority and does not itself issue, certify, authenticate or approve those documents. We do not guarantee that any certificate or document will be generated, granted, renewed, corrected or issued, or that the application will be accepted.

The competent authority alone determines eligibility, verification, acceptance, rejection and issuance under its applicable rules. It may return, defer or reject an application because of missing, incomplete, inconsistent, inaccurate, invalid, expired or unverifiable information or documents, ineligibility, missed deadlines, unmet verification requirements or other grounds permitted by its rules. This may occur even after submission or payment. Vacancyi cannot waive requirements, bypass verification or influence the decision.

You must provide genuine, accurate, complete and current information and documents, review application details and respond to correction requests, verification steps, appointments or personal attendance requirements within the prescribed time. Any processing time shown is an estimate. Payment, an order confirmation, document review or a submission acknowledgement does not mean that a certificate has been approved or will be issued.

Corrections, resubmissions, follow-up or appeals are included only if expressly stated in the selected service. Service charges pay for the assistance described, separately from any official authority fees. Cancellation and refund entitlements depend on the disclosed service terms, work actually performed, applicable authority rules and applicable law. An authority rejection does not by itself establish that the agreed assistance was not provided, but it does not remove statutory consumer rights or excuse any deficiency, negligence or misrepresentation by Vacancyi for which it is legally responsible.

7. Candidate Responsibility

You must carefully review your application information before final submission, including:

  • Personal details and date of birth
  • Educational qualifications and category
  • Address and examination centre
  • Photograph, signature and uploaded documents
  • Other application-specific information

Vacancyi is not responsible for errors resulting from incorrect or incomplete information supplied by the candidate. Once an application has been submitted to the concerned authority, changes may not be possible.

8. Service Charges

Vacancyi may charge separate fees for different services, depending on the service selected:

  • Official Application Fee — charged by the recruitment authority.
  • Application Processing Charge — for assisted application services.
  • Printing Charge — for printing eligible documents.
  • Courier Charge — for delivery of physical documents.
  • Platform Charge — applicable platform/service fee.
  • Prime Membership Fee — applicable to the selected Prime plan.

All applicable charges will be shown before payment.

9. Official Application Fee

The official application fee is determined by the concerned recruitment authority. Where authorized, Vacancyi may facilitate payment of the official application fee on your behalf. Payment of an official application fee does not guarantee application acceptance, examination qualification or selection. Refunds of official application fees are subject to the rules of the concerned recruitment authority.

10. Printing & Courier Services

Where available, candidates may request printing and courier services. Printing and courier charges will be displayed before placing the order. Courier delivery depends on the availability and operational performance of the applicable delivery partner. Vacancyi cannot guarantee delivery times where delays are caused by circumstances outside its reasonable control.

11. Vacancyi Prime

Vacancyi may offer a paid membership program known as Vacancyi Prime. Prime members may receive benefits such as discounts, fee waivers, priority assistance or other benefits specified for their selected plan. Prime benefits:

  • May vary by membership plan.
  • May apply only to eligible services.
  • Cannot automatically be applied to every transaction.
  • May be changed or updated from time to time.

The benefits applicable to your plan will be displayed on the Platform.

12. Payments

Payments may be processed through authorized third-party payment service providers. Available payment methods may include UPI, cards, net banking and other supported methods. Vacancyi does not guarantee successful payment where a transaction fails due to banking, payment gateway, network or other third-party issues.

13. Refund & Cancellation

Refund eligibility depends on the service and the stage at which cancellation is requested. Generally:

  • Services not yet started may be eligible for cancellation or refund, subject to applicable conditions.
  • Application processing charges may become non-refundable once processing has started, and generally after successful application submission.
  • Printing charges may become non-refundable once printing has started.
  • Courier charges may become non-refundable once the shipment has been handed over to the courier partner.
  • Official application fees are subject to the refund rules of the concerned recruitment authority.

Please review the applicable Refund & Cancellation Policy before purchasing a service.

For Certiseva, service charges relate to the agreed application assistance and are distinct from official authority fees. Approval or rejection by an authority does not automatically determine refund eligibility. The disclosed service terms and applicable law govern cancellation, refunds and remedies, including remedies for any service deficiency attributable to Vacancyi.

14. No Guarantee of Outcomes

Vacancyi does not guarantee employment, admission, scholarship awards, examination qualification, interview, rank, merit position, cut-off qualification, appointment, application acceptance or certificate issuance. The relevant employer, institution, recruitment body or issuing authority makes those decisions independently. Our role is limited to publishing information and providing the assistance expressly included in the selected service.

15. Third-Party Websites & Services

Vacancyi may link to or interact with third-party services, including official recruitment portals, payment gateways, courier providers and other service providers. Third-party websites and services operate under their own terms and privacy policies. Vacancyi is not responsible for changes, downtime, errors or policies of third-party services beyond its reasonable control.

16. Notifications & Communications

By using Vacancyi, you may receive service-related communications through available channels, including email, SMS, push notifications, WhatsApp or other supported communication channels. These may include application updates, payment information, vacancy alerts, examination reminders, deadlines and other service-related information. Promotional communications may be sent where permitted by applicable law and consent requirements.

17. Prohibited Activities

You must not:

  • Create fake accounts or impersonate another person.
  • Submit fraudulent documents or provide false information.
  • Attempt unauthorized access to the Platform.
  • Use bots or automated systems to abuse the Platform.
  • Scrape or copy Platform data without authorization.
  • Attempt to bypass Platform security.
  • Manipulate payments, offers or membership benefits.
  • Use the Platform for unlawful purposes.

Vacancyi may suspend or terminate accounts involved in prohibited activities.

18. Intellectual Property

The Vacancyi name, logo, website/app interface, software, graphics, original content, designs and other Platform materials are owned by or licensed to Vacancyi unless otherwise stated. You may not copy, reproduce, modify, distribute, sell or commercially exploit Platform materials without prior authorization.

Third-party names, trademarks, logos, notices, documents and other materials remain the property of their respective rights holders. References, summaries and links are provided for identification, information and verification and do not imply ownership, affiliation, endorsement or a licence from the rights holder.

Public availability does not mean that material is in the public domain or that copying is unrestricted. Our publication or linking of material does not grant you permission to reproduce or commercially exploit it. Any use of third-party material remains subject to applicable intellectual property law, source terms and any necessary permission; no blanket copyright exemption is claimed.

If you are a rights holder or an authorized representative and believe a listing infringes your rights, contains an incorrect attribution or is otherwise inaccurate, contact support@vacancyi.com. Identify the affected page or app listing, the original work or official source, the specific concern, evidence of ownership or authorization where relevant, and a way to contact you. We will review the concern and may correct, attribute, restrict or remove material as appropriate and as required by applicable law.

19. Privacy

Your personal information and documents may be collected and processed to provide the services you request. Our handling of personal information is governed by our Privacy Policy and applicable laws.

20. Service Availability

We aim to keep Vacancyi available and reliable, but uninterrupted service cannot always be guaranteed. Services may be temporarily unavailable due to maintenance, technical issues, internet or network failures, government portal downtime, payment gateway failures, third-party service interruptions, cybersecurity incidents, or force majeure events. We will make reasonable efforts to restore affected services.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Vacancyi is not responsible for outcomes caused by matters outside its reasonable control, including changes to public notices, authority decisions or processing times, third-party portal failures, or incorrect or incomplete information supplied by an applicant. These limitations do not exclude or restrict liability for our own fraud, misrepresentation, negligence or service deficiencies where such liability cannot lawfully be excluded, or any statutory consumer rights or remedies.

22. Account Suspension or Termination

You may permanently delete your account in the Vacancyi app Settings after reviewing the consequences and verifying ownership with your password or Google account. We disable your account immediately, sign you out and remove associated personal data in the background. Cleanup normally takes several minutes; outages may take longer. We send an email confirming acceptance of the request. There is no recovery window.

Unfinished paid orders do not prevent deletion. Deletion removes access to services and private deliverables; save any documents you need first. It does not automatically issue a refund, resolve a payment dispute or cancel an application already submitted to another organisation. Payment reconciliation continues, and required payment and security records are retained as explained in our Privacy Policy. Applicable refund rights continue to apply.

We may suspend, restrict or terminate your account if you violate these Terms, provide fraudulent information, engage in unlawful activity, misuse the Platform, or your activity creates a security or operational risk. Where appropriate, we may provide notice or an opportunity to resolve the issue.

23. Changes to These Terms

Vacancyi may update these Terms from time to time. The updated Terms will be published on this page along with the revised “Last Updated” date. Your continued use of the Platform after the updated Terms become effective constitutes acceptance of the revised Terms, subject to applicable law.

24. Governing Law

These Terms are governed by the applicable laws of India. Subject to applicable law, disputes relating to the Platform shall be subject to the jurisdiction of the competent courts having jurisdiction over Vacancyi's registered office.

25. Grievance & Customer Support

If you have a complaint, question or service-related concern, please contact our support team.

Vacancyi

Operated by: Collegeclub Technologies Pvt. Ltd.

Email: support@vacancyi.com

Phone: 7368071436

Registered Office: Shree Ramjee Puram, Chanakyavihar Colony, Jaganpura, Patna, Bihar.

26. Acceptance

By clicking “I Agree”, registering, placing an order, purchasing a membership or otherwise using Vacancyi, you confirm that you have read, understood and agreed to these Terms & Conditions.

Related Policies

  • Privacy Policy
  • Refund & Cancellation Policy
  • Prime Membership Terms
  • Cookie Policy
  • Contact & Grievance Policy

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